Reviews and Testimonials
What Our Customers Say
Since 1925, O’Brien Cut Stone has been Northeast Ohio’s trusted source for quality natural stone. But don’t just take our word for it—hear from the homeowners, contractors, and designers who’ve experienced the O’Brien difference firsthand.
★★★★★ 290+ Five-Star Reviews on Google
BBB A+ Rating Since 1988 • Family-Owned for Nearly 100 Years
Why Cleveland Trusts O’Brien Cut Stone
✓ 290+ Verified Google Reviews (5-Star Average)
✓ BBB A+ Accredited Since 1988
✓ Family-Owned & Operated Since 1925
✓ In-House Fabrication & Installation Teams
✓ 12,000 Sq Ft Showroom in Warrensville Heights
✓ Historic Projects: Terminal Tower, Hope Memorial Bridge
At O’Brien Cut Stone, we believe our work speaks for itself—but our customers say it even better. From kitchen countertop transformations to custom fireplace surrounds and outdoor living spaces, every project reflects our commitment to craftsmanship, fair pricing, and genuine customer care.
Browse the reviews below from homeowners across Cuyahoga, Geauga, Lake, Portage, and Summit counties who chose O’Brien for their stone projects.
"Highly Recommend O'Brien Stone!"
From start to finish everyone at O'Brien cut stone was professional, knowledgeable, and pleasant to work with. On top of that selection and prices were amongst the best I found. Michelle and Erla were both so patient with me narrowing down my selection and installation couldn't have gone better! Would highly recommend O'Brien Stone.
"Amazing Customer Service!"
O'Brien was great in every aspect of the process from start to finish for my counter top project. Amazing customer service, great price and very quick installation
"Fantastic Job - The BEST!"
The Affordable Services Crew came and washed our windows and power washed all our stone patios and fire pit surrounding our house! As always, they did a fantastic job- polite, professional and a highlight of the year when everything is sparkling clean and fresh after their visit! Great prices too- the BEST! Thank you!
"So Easy - Highly Recommend!"
I recently had my countertops replaced by O'Brien Cut Stone. The process from selecting a counter to installation was so easy. The crew helped me find something I liked and reasonably priced. Installation was quick and painless. I'd highly recommend this company for your stone work!
"Thrilled With the Results!"
I had an amazingly difficult granite design job. Small but exacting. I went to O'Brien because 12 years ago we used them for our kitchen granite re-do and they were perfect. This time around it was the same wonderful experience. Even though I put the fabricators through the ringer with fulfilling my very specific and difficult granite design, they totally came through and I am thrilled with the results.
"Dependable, Knowledgeable and Timely"
Our company has utilized O'Brien Cut Stone's expertise for many years now. They have always been dependable, knowledgeable and timely, not to mention their work always comes beautifully. We are grateful to have such a good relationship built with Jayme and his company. Thank you for all you have done !!
"Efficient and Professional"
O'Brien Cut Stone did a great job with two projects in my new home. They made a new vanity top for my powder room and did a deep clean and seal for my existing counter tops. Working with them was efficient and professional.
"Absolutely Gorgeous!"
My Granite on my Island is absolutely gorgeous. The installers were great. This is my second installment with Obrien Stone. They always do a great job. I am definitely satisfied.
"Super Happy With the Results!"
O'Brien Cut Stone used my Masonite (hardboard) templates to fabricate the capstones for my firepit and seating wall, and also the patio steps. They did a great job - super happy with the results!
"Much Easier to Work With!"
I highly recommend O'Brien Cut Stone. Michelle was very helpful and not pushy. She let us navigate what we wanted. We had another stone picked out(that we liked) at different company when we walked into O'Brien. However, O'Brien was much easier to work with and they had a stone we loved. The scheduling of measuring and install was very easy. The cost was much better than the other company.
"Excellent Customer Service!"
Excellent customer service. Everything was on schedule as promised and the delivery and install was perfect. I would highly recommend.
"First Class - Highly Recommend!"
Excellent … Everyone was so professional. Installation and product was first class. Highly recommend
"Faster, Less Expensive, Gorgeous!"
O'Brien Cut Stone did an amazing job with our new countertops. The entire experience was a pleasure. They were faster and less expensive than any of the other companies that quoted on the work. Our countertops are absolutely gorgeous, and we are getting a lot of compliments on them. I would recommend these people to anyone. Earla and Michelle are both extremely responsive and professional. Definitely call them if you need countertops!
"Highly Recommend Their Services"
Extremely pleased! We shopped many places for new kitchen counters. O'Brien Cut Stone, whom we wouldn't have thought of for quartz (a manufactured stone product) had we not seen a Google review, gave us straightforward info and a good price. Patient with our decision-making process, no hard sell pressure, only helpful advice. Their installers (not "sub-contracted out") were great; skilled, neat and personable.
"Excellent Service - Highly Recommend!"
Really enjoy our new Quartz countertops. Excellent service and installation. Highly recommend O'Brien cut Stone.
"Care and Precision - Excellent!"
We've used O'Brien's for various home projects over the years and have always appreciated their care and precision. From simple, small pieces to more complicated designs, they are excellent.
"Incredibly Helpful - First Call!"
We had a great overall experience with O'Brien Cut Stone. We updated our kitchen countertops and love how they turned out. Michelle was incredibly helpful and when small issues arose, she was very creative and effective at helping to solve. Would highly recommend and if/whenever we have kitchen work again, they will be our first call.
"A Dream to Work With!"
Working with O'Brien Cut Stone was a dream. We had a smaller job with no contractor and we were treated by all members of the team with respect and professionalism. The job came out beautiful and I would recommend them to anyone who is updating a big or a small job!
"Best Quality and Installation!"
We can't thank Michelle enough for all of her help and patience. We absolutely love our counter top and definitely would recommend O' BRIEN CUT STONE for the best quality and installation.
Ready to Start Your Project?
Visit our 12,000 sq ft showroom in Warrensville Heights or contact us at (216) 663-9788 to discuss your vision. Our team is ready to help you select the perfect stone for your home.
